Forms processing is the ability to capture information in data ﬁelds and put it into a digital format. Regardless of your product or service, every brand can beneﬁt from this digitization. To be considered a form, something must have been ﬁlled out to change the data on the form. It does not matter the data type, systems will be able to read and index it correctly. These may include applications, claims, change requests and survey forms received from customers as well as internally generated forms such as expenses claims, request forms, time sheets and HR records. These are something that every business has or could beneﬁt from having. Companies that use form processing can reap major beneﬁts. These beneﬁts can include:
1. Form processing speeds up data entry. The computer software can read forms much quicker than any human. This ability to speed up the process will convert the forms to more useful data for business activities faster, hence improving productivity. Furthermore, having the forms being processed by a computer will free up employees for tasks that require human brain power.
2. Forms processing will improve your customer service. By digitizing these forms that may contain customer information, reaction time will be quicker. This is especially true in business with many forms requiring customer data. By indexing the data into a sorted data base, expect customer satisfaction with customer service to increase.
3. Forms processing increases data accuracy. Employees are prone to input errors. While they are often to due to transposing, these can be made worse when the employee is in a hurry. By having it be computer read with OCR checks, database veriﬁcation, and human veriﬁcation for low-conﬁdence ﬁelds the is much more likely to be accurate. And accurate forms will lead to accurate business decisions.
Forms processing is an incredibly beneﬁcial addition to any company. By having forms processing and reaping the above beneﬁts productivity and efﬁciency will be greatly increased. Employees will no longer waste time on monotonous data entry but instead be able to use the data to improve business actions. This can only lead to a better and healthier business all-around. For more information on how to add forms processing to your business contact Biel’s today.