Workﬂow, it’s one of those business words that seems to get thrown around a lot. “Do this and it will improve your workﬂow.” “If you want to get better at this, your ﬁrst step should be to ﬁx your workﬂow.” But most of us don’t even know what it is? Is it a business catch-phrase like synergy? Are there different types?
Well, workﬂow is the deﬁnition, execution, and automation of where business activities are passed from one task to the next, following a set procedure. It is important to pick the process that best suits your organizations goals. If the wrong one is picked, it can be even more detrimental than not having a workﬂow at all.
Sequential: This workﬂow follows a speciﬁc set of tasks. Each one must be completed as part of the ﬂow to move on to the next step. It is not possible to return to the previous step once the next one has been started.
Parallel: This workﬂow allows for two or more tasks to be completed concurrently. The tasks are not bound by a set order of sequential steps.
Workﬂow is not just a buzzword thrown around the management ofﬁce. This often misunderstood word can reap large beneﬁts for your organization.
1. It can improve efﬁciency. A well-developed workﬂow has been thought out and gone through to maximize the best results. This will expose any unnecessary steps. By reducing these steps time is saved and efﬁciency is improved.
2. Communication is also improved with workﬂow. Due to it’s nature, involving two or more people, it is vital for excellent communication. The consistent use of workﬂow forces quality communication to occur.
3. Business processing is made better. Workﬂow, by deﬁnition requires strict adherence to procedures. This adherence will lead to standardization of work methods and processes. This better processes in a way that is consistent.
The More You Know
Work ﬂow is so much more than just biz buzz word. It is a cycle that can be adopted to improve any ofﬁce. The beneﬁts it provides can greatly strengthen any organization. So next time the boss says the word, no need to roll your eyes. Instead, you’ll be able to agree with the need. If you would like help to improve your workﬂow, please contact Biel’s today.